Effective Date: Jan 1, 2025

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations and reminder messages to customers who have booked an appointment with Neutera.ai through our website at neuteraai.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

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2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the number that sent you messages.
After sending STOP, we will confirm your unsubscribe status via SMS.
To rejoin, sign up again through our website.

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3. Support Information

If you experience issues with the messaging program, reply “HELP” or contact us at:
Email: teamneutera@gmail.com
Phone: +1 (954) 669-4228

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4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

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5. Message & Data Rates

Message and data rates may apply for messages sent to you and from you.
Message frequency varies based on your service usage and appointment schedule.

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6. Supported Carriers

Our SMS program works with major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

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7. Age Restriction

You must be 18 years or older to participate in our SMS program.

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8. Privacy Policy

For all privacy-related details, please see our Privacy Policy at:
neuteraai.com/privacy-policy

We comply with all applicable laws and regulations, including the TCPA and CTIA guidelines.

General Terms

This website (neuteraai.com) is owned and operated by Neutera.ai (“Neutera.ai” “we,” or “us”).
By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that apply to specific features of the Site.

Site Usage

Accessing the Site, whether automated or otherwise, constitutes acceptance of these Terms.

Modifications

We reserve the right to change these Terms at any time. Updates will be posted on this page. Continued use of the Site after changes means you accept the updated Terms.

Intellectual Property Rights

Our Limited License to You

All content on this Site is owned by Neutera.ai and protected by intellectual property laws.
You may view and download content for personal, non-commercial use only.

You may not:

• copy

• reproduce

• republish

• upload

• post

• transmit

• sell

• create derivative works
  without our written permission.

Your License to Us

By submitting any material (comments, posts, photos, videos) to the Site or our platforms, you grant us a royalty-free, irrevocable, worldwide license to use, modify, distribute, and display that material.

Disclaimers

We may provide links to third-party websites, but we do not endorse or take responsibility for anything on those sites.

The information on this Site is provided “as is” with no warranties of any kind.

You agree to indemnify Neutera.ai from any claims arising from your use of the Site.

Online Commerce

Purchases made through third-party vendors are solely between you and that vendor.
We are not responsible for issues arising from such transactions.

Registration & Passwords

You must provide accurate information when creating an account.
You are responsible for maintaining the security of your login credentials.

Termination

We may terminate or suspend your access to the Site at any time if you violate these Terms.

Governing Law

These Terms are governed by the laws of the state in which Neutera.ai operates.
Any disputes will be resolved through binding arbitration in that state.

Contact Us

Neutera
Phone: +1 (954) 669-4228
Email: teamneutera@gmail.com
Website: www.neuteraai.com

By using our website and services, you agree to these Terms of Service.